Refund Policy

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At hugoaristides.com, we are dedicated to providing a meaningful and transparent experience through our coaching sessions and digital offerings. Due to the nature of our services and the structure of our platform, all payments, donations, and gift card purchases are final and non-refundable.

Coaching Sessions

• Clients may reschedule a session via our website only, with a minimum of 24 hours’ notice before the scheduled time.

• Requests to cancel a session with less than 24 hours’ notice will not be eligible for a refund.

• Refunds will not be issued for no-shows or sessions that have already started or concluded.

Donations & Gift Cards

• All donations made through hugoaristides.com are voluntary and non-refundable, and do not represent a purchase of goods or services.

• Gift cards purchased on our website are final sale items. They may not be exchanged, refunded, or redeemed for cash unless otherwise required by law.

Exchange Rates & Currency

• All payments are processed in the original transaction currency.

• In the rare case that a refund is issued, exchange rate fluctuations or fees from your payment provider will not be reimbursed.

• hugoaristides.com is not responsible for any differences in value due to international exchange rates, bank fees, or credit card policies.

Platform Disclaimer

Our site is hosted on the Wix platform and uses third-party payment processors (e.g., Stripe, PayPal). By using our services, you acknowledge and accept that:

• We are not liable for technical errors, service interruptions, or transaction delays caused by Wix or any third-party payment service.

• Any limitations or failures originating from these external platforms are beyond our control, and we cannot guarantee resolution times.